Zach Apologizes

When Zach shoves his little brother to the floor, he knows he did something wrong. Even so, it's hard to apologise. Like any seven-year-old, Zach tries to ignore the problem, but finally, with his mom's help, he learns the four steps to apologising:

• (1) say what you did;
• (2) tell how it made the other person feel;
• (3) say what you could have done instead;
• (4) make it up to the person.

Zach Apologizes teaches children social skills using an apology strategy presented as the 'four-square' apology, which is illustrated with prompts that kids will easily understand and remember.